![]() “The (bookings) are very far away, so you can tell that not many drivers are left,” said Mr Koh. The rider’s destination was about 2km from Chinatown Point and the trip was all of seven minutes - half the time he took to reach the rider. This was about 12km away, at least four times the typical distance he used to travel. “The situation is now ridiculous for both drivers and riders.”įellow Uber driver Chris Koh, 51, said he was driving in Ang Mo Kio last week when he received a booking at Chinatown Point mall on New Bridge Road. “It took me more than 15 minutes to get to the passenger, whose ride of 3km was shorter than that,” he said, blaming this on the dwindling number of drivers on the platform. Previously, he never had to go further than 5km to reach a rider. ![]() The 52-year-old added that last week, he was given a booking 11km away. One Uber driver who gave his name as Mr Hamdan said he had three passengers cancel on him in a single morning on Wednesday (April 18) owing to the long wait - something he had experienced for the first time. This was to “allow a smoother transition time for riders and drivers”, the Competition and Consumer Commission of Singapore (CCCS) had said. Last week, Singapore’s competition watchdog ordered Uber’s platform to run until May 7, with the necessary customer support to handle contractual and payment issues, as part of a slew of interim measures amid an investigation into Grab’s takeover. Some end up cancelling their bookings, to the chagrin of some drivers who say they are seeing more cancellations these days. Since Grab’s acquisition of Uber’s regional operations was announced on March 26, thousands of Uber drivers have crossed over to the rival platform.Īs a result, commuters, too, are lamenting longer waits of up to 15 minutes for their drivers to arrive. ![]() SINGAPORE - With the Uber app ordered to continue running for several more weeks amid the Singapore authorities’ review of the Grab-Uber deal, Uber drivers say they now have to travel as much as four times the distance between trips - more than 10km, in some cases.
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